How can we help?

You can search for your answers or explore in the FAQ section. Alternatively, you can connect with us on live chat or WhatsApp.

Results for “
Search
What is Deriv X?
What is Deriv Bot?
What is the Deriv Payment Agent Programme?
What is phishing?
What is Deriv Trader?
Is Deriv regulated?
Do I need to verify my Deriv account?
What payment methods can I use for deposits and withdrawals?
What is forex?
How can I change my personal details?
What is Deriv MetaTrader 5 (Deriv MT5)?
What is Trader’s Hub?
What trade types are available on Deriv GO?
What is Deriv cTrader?
What is Deriv P2P?
What is the minimum / maximum I can deposit into my Deriv X account?
Where do I find the blocks I need?
Is the Deriv Payment Agent Programme the same as Deriv P2P?
What are some best practices to avoid being phished/scammed?
What markets can I trade on Deriv Trader?
Where is my money held?
How long does it take for my deposits and withdrawals to be processed?
What are commodities?
What are the main differences between your digital options and CFD platforms?
How do I add a Deriv MT5 trading account on Trader’s Hub?
How can I change the currency of my account?
How can I place a trade on Deriv GO?
What markets can I trade on Deriv cTrader?
How secure is Deriv P2P?
What markets can I trade on Deriv X?
How do I remove blocks from the workspace?
Why do clients need a payment agent?
What are the main causes that can compromise my account?
What contract types do you offer on Deriv Trader?
Why were my documents declined?
What is the minimum deposit or withdrawal amount?
What are stock indices?
What are the differences between the MT5 Standard, Financial, and Swap-free accounts?
How do I add a Deriv X trading account on Trader’s Hub?
Can I change my email address?
Where can I get a view of my overall open and close positions?
How do I add a Deriv cTrader account?
I did not receive the verification email. What should I do?
How do I reset my demo trading account balance on Trader’s Hub?
What is the minimum and maximum amount to trade on Deriv X?
Why can't I create an account?
How can I withdraw funds from my Deriv MT5 real money account?
How do I create variables?
Do I need a Deriv account to become a payment agent?
How can I recognise phishing websites?
Can I download the chart on Deriv Trader?
My withdrawal verification link has expired. What should I do?
I lost my phone. How can I disable two-factor authentication (2FA)?
What are derived indices?
How do I contact the customer support team if I need any assistance?
How do I log in to my Deriv cTrader account?
Do I need a Deriv account to use Deriv P2P?
Where can I find my account balance on Trader’s Hub?
What are the major differences between Deriv Trader, Deriv MT5, and Deriv X?
I forgot my Google/Facebook/Apple account password. How can I log in to my Deriv account?
Why are my Deriv MT5 login details different from my Deriv login details?
Do you offer pre-built trading bots on Deriv Bot?
Do I have to pay any fees to become a payment agent for Deriv?
How do I identify a phishing email?
How can I identify Deriv customer support impersonators on Telegram?
How can I remove the withdrawal limit on my account?
What are contracts for difference (CFDs)?
Can I use the same login credentials, such as username and password, for Deriv GO and all the options platforms?
How do I make deposits into my Deriv cTrader account?
How can I become a Deriv P2P user?
Where can I find my account settings on Trader’s Hub?
What's the difference between Deriv MT5 and Deriv X?
How can I close my account?
How can I change my Deriv MT5 password?
What is a quick strategy?
Do I get commission as a payment agent?
How do I identify a scam social media account?
How can I stay safe from impersonators on Telegram?
Why did my credit card deposit get declined?
How many trading platforms do you offer?
How do I fund my account through Deriv GO?
How do I make withdrawals from my Deriv cTrader account?
Why is my Deriv P2P balance different from my Deriv account balance?
Where can I find my account ID on Trader’s Hub?
How do I add a Deriv X account?
How do I unsubscribe from marketing emails?
How can I deposit funds into my Deriv MT5 real money account?
How do I save my strategy?
What happens if a payment agent charges more than the set commission threshold?
What phishing resources does Deriv have?
How can I identify emails from impersonators of Deriv customer support?
Can I withdraw my deposit bonus?
How can I automate my trading strategy?
What’s the minimum amount to open a position on Deriv cTrader?
Where can I see the terms of use for Deriv P2P?
Where can I find my MT5 account credentials on Trader’s Hub?
How do I log in to Deriv X?
What is a dormant fee?
How do I log in to my Deriv MT5 account?
How do I import my own trading bot into Deriv Bot?
Sorry, we couldn’t find any results with “
Empty state
” in it.

Still need help?

Our Customer Support team is available 24/7. Please choose your preferred contact method.