How can we help?
You can search for your answers or explore in the FAQ section. Alternatively, you can connect with us on live chat or WhatsApp.
Deriv X is an-easy-to-use trading platform where you can trade CFDs on various assets on a platform layout that you can customise according to your preference.
Deriv Bot is a web-based strategy builder for trading digital options. It’s a platform where you can build your own trading bot using drag-and-drop 'blocks'.
It’s a partnership programme where we authorise third-party payment agents to process deposits and withdrawals for Deriv clients.
Phishing is a cyberattack where scammers try to trick clients into revealing personal information like their passwords or bank details. Scammers pose as real companies and create fake emails, social media profiles, and numbers to get you to take actions that compromise your data and security. Clicking on malicious links or files in phishing emails may download viruses to your device and expose your data.
Deriv Trader is an advanced trading platform where you can trade digital and lookback options and multipliers on more than 50 assets.
Yes, we’re regulated by
- the Malta Financial Services Authority
- the Labuan Financial Services Authority
- the Vanuatu Financial Services Commission
- the British Virgin Islands Financial Services Commission
- the Mauritius Financial Services Commission
You can get more info about this on our Regulatory information page.
No, you do not need to verify your Deriv account unless prompted. If your account requires verification, we will contact you via email to initiate the process and provide you with clear instructions on how to submit your documents.
You can use debit and credit cards, e-wallets, cryptocurrency wallets, Deriv P2P, online banking, fiat onramp, and payment agents for deposits and withdrawals (see our Payment methods page for a detailed list). Once you log in to your Deriv account, you’ll be able to see payment methods available in your country on the Cashier page.
Foreign exchange, or forex, is the global market of the world’s currencies, where the values of different currencies are pitted against each other in the form of forex pairs, such as EUR/USD, AUD/JPY, etc. The forex market determines the exchange rates of each currency.
Read this article to learn more about trading forex on Deriv.
You can do so on the Personal details page. If you’re unable to update your details, please contact us via live chat. We may need you to send us some documents for verification.
Deriv MT5 is a CFD trading platform that gives you access to forex, stocks, stock indices, commodities, cryptocurrencies, and derived indices. Learn more about Deriv MT5 here.
When you log in to Deriv, you’ll arrive at the Trader’s Hub, a page that houses all the trading accounts and apps available in your region. You can add accounts, check your balance, and launch online trading platforms directly from the Trader’s Hub.
Deriv GO provides access to trade Multipliers and Accumulator Options on various markets, including forex and derived indices.
Deriv cTrader is an easy-to-use multi-asset CFD trading platform with many features that new and experienced traders can enjoy.
Deriv P2P is our peer-to-peer deposit and withdrawal service that’s part of our trading platform. Using Deriv P2P, you can get money in and out of your account in minutes via exchanges with fellow traders. We launched this service mainly for our clients in countries where currency exchange services are not widely accessible.
The minimum deposit is 0.01 USD. You can make a maximum of 10 transactions a day.
Follow these steps:
- Go to Bot Builder.
- Under the Blocks menu, you'll see a list of categories. Blocks are grouped within these categories. Choose the block you want and drag them to the workspace.
- You can also search for the blocks you want using the search bar above the categories.
For more information, check out this blog post on the basics of building a trading bot.
No, it isn’t. Deriv P2P is a peer-to-peer service for our clients to make deposits and withdrawals using their local currency. As our payment agent, you can use Deriv P2P to offer your services to Deriv clients in your country.
Remember the 5 Don'ts:
1. Don’t instantly click on links or download files.
2. Don’t share your personal information.
3. Don’t act immediately if you’re being pressured to.
4. Don’t answer suspicious emails, calls, and messages.
5. Don't be afraid to contact our Customer Support via live chat if you have doubts or concerns.
You can trade forex, stock indices, commodities, cryptocurrencies, and derived on Deriv Trader. Some markets may not be available in certain countries.
Your money is held in secure financial institutions and is always available to you should you wish to withdraw. We don't use your money for our business purposes.
We process your deposits and withdrawals internally within 24 hours (depending on your payment method and internal checks). It may take longer for your funds to reach you due to the different processing times by banks and payment service providers. See our Payment methods page for a complete list of the processing times for each payment method.
A commodity is either grown or produced naturally in the environment, such as agricultural products, livestock, crude oil, and precious metals like gold and silver. Read this article to learn more about trading commodities on Deriv.
Deriv Trader, SmartTrader, and Deriv Bot offer digital options trading on a range of underlying assets such as forex, stock indices, commodities, and derived indices. These platforms allow you to set the contract duration before opening positions, and you'll know exactly how much you'll earn if you win. You may find these platforms more intuitive if you're new to the trading world.
Deriv X and Deriv MT5 offer CFD trading on a similar range of assets, where you're able to open positions with leverage and your potential profit is only known when you close your positions. It's riskier than digital options trading because while you may potentially gain a lot if you win, you may also lose a lot if you don't. Deriv X and Deriv MT5 are popular among our traders who enjoy the risks as part of the excitement of CFD trading.
Follow these steps to add a Deriv MT5 account and start trading CFDs:
- Log in to Deriv.
- Under CFDs, hit Get next to the MT5 account you want.
- Choose the jurisdiction and hit Next.
- Create a Deriv MT5 password. Note: This password lets you log in to all your Deriv MT5 accounts.
- Your new Deriv MT5 trading account is ready. For demo accounts, you can start trading with virtual funds. For real accounts, hit Transfer now to add funds to this account before you start trading.
While the currencies of your virtual and cryptocurrency accounts are fixed, you can change the currency of your fiat account by following the steps below.
If you haven’t made a deposit or added a real MT5 account, follow these steps:
- Click on your account balance and click Add or manage account.
- Select Fiat currencies, choose the currency you want, and click Change currency.
Need help? Please contact us via live chat.
If you have made a deposit or have added a real MT5 account, follow these steps:
- If you have open positions, close them first.
- For your Deriv real account, go to Reports to close or sell your open positions.
- For your Deriv MT5 and Deriv X real accounts, log in to close any open positions.
- Then, withdraw your funds.
- For your Deriv real account, go to Cashier to withdraw your funds.
- For your Deriv MT5 and Deriv X real accounts, go to your dashboard to withdraw your funds.
- Contact us via live chat, and we’ll help you change the currency of your account.
To place a trade on Deriv GO, follow these steps:
- Select your underlying asset: Choose the underlying asset you wish to trade using the ‘Home’ or ‘Markets’ tab.
- Configure trade parameters:
- Multipliers: Upon selecting the underlying asset, you will be directed to the ‘Trade’ tab, where you can place your stake and choose your multiplier. Take Profit and Stop Loss features are also at your disposal, which can help you ensure that the trade parameters align with your financial objectives and risk tolerance.
- Accumulator Options: Upon selecting the underlying asset, you will be directed to the ‘Trade’ tab, where you can place your stake and choose your growth rate. Take Profit and Stop Loss features are also at your disposal, which can help you ensure that the trade parameters align with your financial objectives and risk tolerance.
- Multipliers: Upon selecting the underlying asset, you will be directed to the ‘Trade’ tab, where you can place your stake and choose your multiplier. Take Profit and Stop Loss features are also at your disposal, which can help you ensure that the trade parameters align with your financial objectives and risk tolerance.
- Execute your trade:
- Multipliers: Once you’ve set your preferred parameters, open your trade in line with your trading strategy by selecting the Up or Down option.
- Accumulator Options: Once you’ve set your preferred parameters, open your trade by clicking Buy.
- Multipliers: Once you’ve set your preferred parameters, open your trade in line with your trading strategy by selecting the Up or Down option.
You can trade forex, stocks, stock indices, commodities, cryptocurrencies, ETFs, and derived indices on Deriv cTrader.
Here are some of the ways we ensure that Deriv P2P is as secure as possible:
- Everyone is verified
We verify everyone's identity before they can start using Deriv P2P. No anonymous transactions are allowed.
- Escrow fund protection
The order amount is locked in escrow until both parties confirm that the transaction has been completed from their end.
- Two-factor authentication
Dual-layer verification is applied to every Deriv P2P transaction as an extra layer of security before funds are released.
You can trade CFDs on forex, cryptocurrencies, commodities, and our proprietary synthetic indices on Deriv X.
Click on the block you want to remove and press Delete on your keyboard.
Many of our clients are looking for ways to fund their accounts using payment methods that are not directly available on Deriv. As a payment agent, you'll be able to help them fund their accounts while charging a fixed commission per transaction.
Some causes that can compromise your account are if you:
- Share your personal information.
- Use public wifi.
- Click on unofficial links and files.
- Use a weak password.
- Don’t set up two-factor authentication.
Please contact our Customer Support team via live chat if you have doubts or concerns.
These contracts are available on Deriv Trader:
- Multipliers
- Ups & Downs
- Rise/Fall
- Rise/Fall
- Highs & Lows
- Higher/Lower
- Touch/No Touch
- Digits
- Matches/Differs
- Even/Odd
- Over/Under
Some trade types may not be available in certain countries.
We may decline your verification documents if they are insufficiently clear, invalid, expired, or have cropped edges.
The minimum deposit and withdrawal amount varies depending on the payment method. The lowest deposit and withdrawal amount is 5 to 10 USD/EUR/GBP/AUD via e-wallets. See our Payment methods page for a complete list of payment methods and their minimum deposit and withdrawal amounts.
Stock indices measure the value of a group of companies in the stock market. This allows investors to see how a particular set of assets is performing. Read this article to learn more about trading stocks on Deriv.
The MT5 Standard account offers contracts for difference (CFDs) on both financial instruments (like forex, stocks, stock indices, cryptocurrencies, and more) and derived indices. Derived indices include our proprietary synthetic indices as well as indices derived from the price movement of real financial markets. Selected derived indices can be traded 24/7, even on weekends and holidays, while the others are available for trade round the clock on weekdays.
The MT5 Financial account offers CFDs on forex, commodities, cryptocurrencies, stocks, and stock indices, with high leverage and variable spreads for maximum flexibility. This account offers more than 100 assets, and 24/7 trading is available on cryptocurrencies.
The MT5 Swap-free account offers swap-free CFD trading on selected derived and financial assets. With 24/7 trading available for synthetic indices and cryptocurrencies, this account allows you to leave your positions open overnight without additional charges.
Follow these steps to add a Deriv X account and start trading CFDs:
- Log in to Deriv.
- Under Other CFD Platforms, hit Get next to Deriv X.
- Create a Deriv X password.
- Your new Deriv X trading account is ready. For demo accounts, you can start trading CFDs with virtual funds. For real accounts, hit Transfer now to transfer funds into this account before you start trading.
Yes, you can change your email address with us. Also, you can make the changes on your own if you still have access to your current email address.
Kindly follow the steps:
- Please log in to your account and go to the “Manage account settings”.
- On the left side panel, under the “Security & Safety” category, choose “Email and passwords”, or you may click here.
- Once you click “Change email”, a verification link is sent to your current email address.
- Upon verifying the link in the email, the system will direct you to a pop-up for you to insert the new email address.
- Then, you may follow the instructions to change the email address.
Don't worry, if you encounter any issues along the process, please reach out to our support through live chat for further assistance.
Note: If you have lost access to your registered email address, we won’t be able to change it on our end. Contact your email service provider for assistance in regaining access to your email. Once you have regained access to it, follow the steps above to change your email address on Deriv.
You can view all your positions placed via Deriv GO in the ‘Positions’ tab.
Follow these steps:
1. Log in to your Deriv account.
2. Select Demo (to practise with virtual money) or Real (to trade with real money).
3. Under CFDs, look for Deriv cTrader and hit Get.
4. Your new Deriv cTrader account is ready.
Here's what you can do:
- Check if your email address is correct. If you've used an incorrect email address, you may sign up again with the correct email address.
- Wait for a few minutes. There may be a delay in delivery.
- Check your spam or junk folder. Sometimes, emails may end up there.
- Check if your browser and device are updated. If they're not, compatibility issues may prevent the email from reaching you.
- If all these fail, contact us via live chat, and we'll help you further.
- Log in to Deriv.
- Select your demo account.
- Hit Reset balance.
- Your demo account balance will be instantly reset to 10,000 USD.
The minimum and maximum amount to trade depends on the margin required to open a position on Deriv X for each asset. When creating a new order, you’ll see the required margin for the lot size of your choice.
Here are some possible reasons you aren't able to create an account:
- You’re below 18 years old.
- You may already have a Deriv account.
- Our services aren't available in your country of residence.
You may refer to our terms for more information. If you need help getting into your account, contact us via live chat.
You'll need to transfer the funds from your Deriv MT5 account to your Deriv account. You can do this on the Cashier page. Your funds will be available in your Deriv account as soon as you complete the transfer.
1. Under the Blocks menu, go to Utility > Variables.
2. Enter a name for your variable, and hit Create. A new block containing your new variable will appear below.
3. Choose the block you want and drag it to the workspace.
Yes, you’ll need a Deriv real account to process deposits and withdrawals for our clients.
Phishing websites often have URLs that:
- Are misspelled.
- Begin with HTTP, which shows it’s not secure (secure URLs start with HTTPS).
- Use public domains that do not end in .com, .org, or .net.
- Lack security indicators, like the padlock symbol.
Yes, you can download the chart on Deriv Trader (in .csv and .png) by clicking Download on the toolbar on the left.
Be sure to check the spam or junk section of your email if you do not receive the link in your inbox.
You can request a new link on the Cashier page. Go to Withdrawal and click Verify my request. We'll email you a new link; please remember to use it within 1 hour.
Please contact us via live chat immediately, and we'll help to disable 2FA on your account. When you have a new phone, please re-enable 2FA.
Derived indices consist of asset prices generated from real-world and simulated markets and indices, with little to no influence from real-world events. You can trade from a variety of derived indices, including synthetic indices, derived FX indices, and baskets.
Available 24/7, our synthetic indices emulate price movements of real-world markets with varying levels of volatility. As they aren't based on actual underlying assets, they are unaffected by real-world market events. The pricing of our synthetic indices is backed by algorithms that are audited for fairness by an independent third party. Read this article to learn more about trading synthetic indices on Deriv.
Derived FX indices are simulated assets with prices derived from the price movements of real major forex pairs. Our algorithms track real-world currency prices and dampen fluctuations caused by news events and market sentiment. Plus, you can choose to trade them at the volatility you prefer.
With basket indices, you can trade your favourite asset against a basket of five major global currencies, each weighted by 20%.
Due to regulatory requirements, derived indices are unavailable in some countries. Refer to ‘Product offering’ in our terms of use for more information.
If you need any assistance, you can use the Help and Support option under your profile, which will connect you to our customer support team through live chat.
Follow these steps:
1. Log in to your Deriv account.
2. Select Demo (to practise with virtual money) or Real (to trade with real money).
3. Under CFDs, look for Deriv cTrader and hit Trade.
4. You can trade via the desktop app, web terminal, or mobile app.
Yes, you’ll need a real Deriv USD account before using Deriv P2P.
Sign up for free if you don’t have a Deriv account yet.
If you already have a demo account, here’s how to add a real account:
1. Log in to your Deriv account.
2. Select Real from the dropdown menu.
3. Hit Get next to Deriv account.
4. Follow the instructions to create your real account.
Your Options & Multipliers account balance is on the top right, below Total assets, while the balances of your CFD accounts are shown next to each account. This applies to demo and real CFDs and options trading accounts.
Deriv Trader allows you to trade more than 50 assets through digital options, multipliers, and lookbacks.
Deriv MT5 (DMT5) and Deriv X are both multi-asset trading platforms where you can trade CFDs with leverage on multiple asset classes. The major difference between them is the platform layout — Deriv MT5 has a simple all-in-one view, while on Deriv X you can customise the layout according to your preference.
If you created your Deriv account using Apple/Google/Facebook, try resetting your Apple/Google/Facebook password. After that, you should be able to log in to Deriv as usual.
If you'd like to log in using your email address instead, follow these steps:
- Hit Forgot password? on the login page.
- Enter the email address you use for your Apple/Google/Facebook account.
- We'll email you a verification link. Click that link and set a new password for your Deriv account.
- Now, you'll be able to log in to your Deriv account using your email address and password.
This difference is because MT5 is a third-party platform that requires its own login credentials. Your Deriv MT5 login gives you access to the MT5 platform, while your Deriv login gives you access to our digital options platforms, such as Deriv Trader and Deriv Bot.
Yes, you can start with a pre-built bot using the Quick strategy feature. You’ll find some of the most popular trading strategies here: Martingale, D'Alembert, and Oscar's Grind. Select the strategy and enter your trade parameters, and your bot will be created for you. You can always tweak the parameters later.
Not at all. Our payment agent programme is entirely free. You’ll need a minimum balance in your Deriv account when signing up. The minimum amount depends on your country of residence.
Some red flags of a phishing email:
- The sender’s email address doesn’t end with @deriv.com.
- Spelling and grammatical errors.
- They ask you to click suspicious links and attachments.
- Promises of easy money and huge profits.
- Requests to take immediate action like transferring your money to a bank account.
An impersonator’s main goal is to steal your sensitive information and funds.
Here are some ways to identify impersonators of Deriv customer support:
- Impersonators ask for your login details or other sensitive information via Telegram.
- They provide rewards that sound too good to be true.
- They demand payments via untraceable channels, for example, via cryptocurrency.
- They ask you to download an app that isn’t offered on Google Play Store or Apple App Store.
- They ask you to download software that enables your device to be controlled remotely.
- They ask you to download files containing malware or virus that can infect your device.
Of course, this list isn’t complete. Every day, impersonators come up with new ways to try to steal your information and money.
We'll remove the 10,000 USD withdrawal limit once your account has been verified.
CFDs let you predict the price movement of underlying assets without actually owning them. With CFDs, you open a position based on your prediction, and you'll earn a profit if you close your position when the price moves in your favour.
Read this article to learn more about trading CFDs on Deriv.
Yes, you can use the same login credentials for Deriv GO as you would for all the options platforms.
Follow these steps:
1. Log in to your Deriv account.
2. Select Real.
3. Under CFDs, look for Deriv cTrader and hit Transfer.
4. Using the drop-down menus, select your Deriv account as the From account and your Deriv cTrader account as the To account. Then, enter the amount and hit Transfer.
5. Your funds will be available in your Deriv cTrader account immediately.
To use Deriv P2P, you’ll first need a Deriv real USD account. If you don’t already have one, sign up for free.
Then, you’ll need to verify your identity by submitting your document(s).
Once your identity has been verified, you can use Deriv P2P on desktop or mobile.
Hit the account settings icon on the top-right corner of the screen.
This will bring up the account settings page.
Deriv MT5 has a fixed all-in-one view, while Deriv X offers a modular, widget-based user interface, which is easy to customise. You can trade CFDs with leverage on multiple asset classes on both.
Before closing your account, please ensure to close all your open positions and withdraw all the funds in your account.
Then, click here to close your account.
If you have questions or need help, please contact us via live chat.
Follow these steps to reset your Deriv MT5 password:
1. Go to your Deriv MT5 dashboard.
2. Click Trade on your preferred MT5 account, then click the pencil icon next to the password section.
3. Click Change password and then click Confirm.
4. We'll send you an email. Click the Change password button in that email.
5. You'll be taken to the Change password screen. Enter a new password and click Create.
You can now log in to Deriv MT5 with your new password.
A quick strategy is a ready-made strategy that you can use in Deriv Bot. There are 3 quick strategies you can choose from: Martingale, D'Alembert, and Oscar's Grind.
Using a quick strategy
- Go to Quick strategy and select the strategy you want.
- Select the asset and trade type.
- Set your trade parameters and hit Create.
- Once the blocks are loaded onto the workspace, tweak the parameters if you want, or hit Run to start trading.
- Hit Save to download your bot. You can choose to download your bot to your device or your Google Drive.
We don’t pay commissions, but you can set your own commission rate per transaction within reasonable thresholds. When you sign up, our team will contact you to work out the details.
Check the account’s activity: misspelling of the account name, a high following-to-follow ratio, and emoji-loaded offers that sound too good to be true are red flags. We never ask for personal or bank details through social media or do giveaways or promotions. Verify the account with our official social media accounts listed at the bottom of our website.
- Do not share your account information and other personal details with anyone via Telegram.
- If something sounds too good to be true, don’t trust it.
- Never download apps via Telegram.
- Run all files through an up-to-date antivirus first before downloading.
- Please ensure to join the correct Deriv group on Telegram.
- If you have been contacted by a potential impersonator or if you have any questions, contact us via live chat.
Examples of messages from impersonators:
Here are some reasons why your credit card deposit was declined:
- CVV failure. Please contact your bank to check.
- Deposit limit, please try again after 1 - 2 hours to make a deposit.
- SCA failure. Please contact your bank to check.
- RCS reject, allowed number of cards exceeded. Please contact your bank to check.
If you need help, please contact us via live chat.
We have a diverse suite of 8 trading platforms: Deriv MT5, Deriv X, Deriv cTrader, Deriv Trader, Deriv Bot, Deriv GO, and SmartTrader. Each platform is designed to fit any trading style, regardless of your trading experience.
You can deposit, withdraw, and transfer funds using the ‘Cashier’ tab. You can also use Payment agents and Deriv P2P* to fund your account.
*Certain payment methods might be unavailable in your country. Kindly check your cashier.
Follow these steps:
1. Log in to your Deriv account.
2. Select Real.
3. Under CFDs, look for Deriv cTrader and hit Transfer.
4. Using the drop-down menus, select your Deriv cTrader account as the From account and your Deriv account as the To account. Then, enter the amount and hit Transfer.
5. Your funds will be available in your Deriv account immediately.
Your Deriv P2P balance may not include all deposits made to your Deriv account. Deposits via credit and debit cards (including Maestro and Diners Club), ZingPay, Skrill, Neteller, and Direct Banking Nigeria will not be available in Deriv P2P.
To get your Options & Multipliers account ID, hit the arrow next to your trading account balance under Options & Multipliers.
A pop-up will appear, showing your account ID below the currency.
Your CFD trading account ID is below the account name and balance under CFDs.
Follow these steps to add a Deriv X account:
1. Log in to your Deriv account.
2. Go to the Deriv X dashboard.
3. Select Real account or Demo account.
4. Hit Add real account or Add demo account.
5. If you're adding your first Deriv X account, you'll need to set your Deriv X password. If you've already set your Deriv X password, you'll need to enter it now.
6. Your new Deriv X account is now ready.
You can unsubscribe by going to the Personal details page. Uncheck the checkbox that says "Get updates about Deriv products, services and events." at the bottom of the page, and click Submit.
You'll need to transfer funds from your Deriv account to your Deriv MT5 account. You can do this on the Cashier page. Transfers are instant; your funds will be available in your Deriv MT5 account as soon as you complete the transfer.
In Bot Builder, hit Save on the toolbar at the top to download your bot. Give your bot a name, and choose to download your bot to your device or Google Drive. Your bot will be downloaded as an XML file.
If we receive justified complaints, the payment agents involved will be banned immediately from our platform.
Please visit our blog and secure and responsible trading page for more tips on protecting yourself online.
Here are some ways to identify emails from impersonators:
- The email is poorly written, has incorrect grammar, and has many typos.
- Impersonators ask you to send confidential information over an unsecure platform, for example, via SMS, WhatsApp, email, etc.
- They ask you to fill out a form on an unsecure website without an HTTPS (secured) connection.
- They ask you to download unsecure mobile apps in the form of APK files that aren’t offered on Google Play Store or Apple App Store.
- They ask you to download file attachments or remote access software (such as Teamviewer) to give them remote control of your device. For example, an impersonator may take control and install ransomware on your device and then demand a ransom. If the ransom isn’t paid, you may lose access to your device permanently.
- Impersonators typically use free email domains such as @yahoo.com, @gmail.com, or @protonmail.com. Always read the sender's full email address to know who sent the email. Note: Emails from Deriv will always come from @deriv.com.
Yes, but only once your turnover exceeds an amount that's 25 times the deposit bonus value. The bonus is to help you get familiar with our trading platforms, so we'd love for you to use it to trade and earn a potential profit (which you may withdraw at any time).
Use a trading bot to automate your trading strategy. A trading bot is an automated computer program that purchases trade contracts for you while following a specific set of instructions that you provide. Build your trading bot for free on Deriv Bot; no coding is needed. You’ll also find 3 free pre-built strategies on Deriv Bot that you can customise to your needs.
This depends on the margin required for each asset. You’ll be able to see the required margin for each asset before opening your position.
Hit Open next to your MT5 account.
A pop-up will appear showing your account credentials.
You'll need to add a Deriv X account first. After that, follow these steps to log in:
1. Go to your Deriv X dashboard.
2. Take note of your username and password.
3. To log in on your desktop, click Trade on web terminal.
4. To log in on your mobile, you'll need the app. If you don't have the app, you can scan the QR code from your Deriv X dashboard.
It's a fee that we charge for accounts that have been inactive for the last 12 months. Refer to our terms for more info.
You can log in to your Deriv MT5 account via the MT5 desktop app, web terminal, or mobile app. You'll need the login ID and server name from your Deriv MT5 dashboard. Please use your Deriv MT5 password to log in to Deriv MT5.
Drag the XML file from your computer onto the workspace, and your bot will be loaded accordingly. Alternatively, you can hit Import in Bot Builder, and choose to import your bot from your computer or your Google Drive.
Importing from your computer
- After hitting Import, select Local and click Continue.
- Select your XML file and hit Open.
- Your bot will be loaded accordingly.
Importing from your Google Drive
- After hitting Import, select Google Drive and click Continue.
- Select your XML file and hit Select.
- Your bot will be loaded accordingly.
Account
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Deriv MT5
Deriv X
Deriv Trader
Deposits and withdrawals
Deriv Bot
Security
Deriv P2P
Fraud prevention
Deriv cTrader
Deriv GO
About Deriv
Still need help?
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