Verification
You’ll need the following documents to verify your account:
- Proof of identity
You’ll need a valid government-issued identity document such as a national ID card, passport, or driver's licence. Your document must clearly show your name, photo, and date of birth.
- Proof of address
Your document must be issued within the last 3 months. It must contain your name, address, and the issue date. Accepted documents include:- A valid ID that shows your address
- A recent utility bill (electricity, water, or gas)
- A bank statement
- A government-issued letter
Our regulators require us to verify your account in accordance with anti-money laundering (AML) and Know Your Customer (KYC) laws. If we have prompted you to upload your documents to verify your account, you'll only be able to continue using our services after your account is verified.
For further information, please check our Terms and conditions.
Verification typically completes in just a few minutes once you submit your documents. You can also check the status of your documents when you log in to your account.
We may have declined your documents because they were unclear, invalid, expired, had cropped edges, or showed details that did not match your Deriv profile. If you need help, please contact us via live chat.









