75% of retail investor accounts lose money when trading CFDs with Deriv. You should consider whether you can afford to take the high risk of losing your money.

CFDs are complex instruments with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.

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Deposits and withdrawals
Why did my credit card deposit get declined?
Deposits and withdrawals
How long does it take for my deposits and withdrawals to be processed?
Why did my credit card deposit get declined?
What conversion rates do you use for deposits and withdrawals?
Can I deposit with my friend's/family member's debit/credit card or e-wallet?
Why can't I see any payment methods on the Withdrawal page?
Can I transfer the funds in my account to another person's account?
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Why did my credit card deposit get declined?

Here are some reasons why your credit card deposit was declined:

  1. CVV failure. Please contact your bank to check.
  2. Deposit limit, please try again after 1 - 2 hours to make a deposit.
  3. SCA failure. Please contact your bank to check.
  4. RCS reject, allowed number of cards exceeded. Please contact your bank to check.

If you need help, please contact our customer support team via chat on our website.

Articles in this section
How long does it take for my deposits and withdrawals to be processed?
Why did my credit card deposit get declined?
What conversion rates do you use for deposits and withdrawals?
Can I deposit with my friend's/family member's debit/credit card or e-wallet?
Why can't I see any payment methods on the Withdrawal page?
Can I transfer the funds in my account to another person's account?
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User holding a phone while managing trades on the go with Deriv
Confident trader using the Deriv mobile app for real-time market insights
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Candid portrait of a Deriv team member representing diversity and talent

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